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Report: #1333239

Complaint Review: T-Mobile - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Troy — Ravenna Ohio USA
  • Author Confirmed What's this?
  • Why?
  • T-Mobile Nationwide USA

T-Mobile Nationwide

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I switched to tmobiles 2 months ago. I have in writing where they said my bill would be $129 per month plus tax period. I have talked to them on many occasions and every time I talk to them my bill changed. It changes 9 times in 1 day! Last month it was $318, this month it's $173 next time I talk to them who knows what it'll Be? I was told I was on a payment plan for the $318. I paid $ 200 before I went to bed and got a confirmation text. I went to bed and woke up the next morning to find another text confirming another payment of $118 . What? Really? I went to their fb page and saw countless people complaining about similar experiences.. along with gobs of other complaints. I was fine til I got my first bill and saw $ 318. I was past my 14 day period so I couldn't return the phones without paying a ridiculous amount of money. They wait til your 14 day period is up to give your first bill so you're forced to buy the phones. I'm a businessman and if I treated my customers that way, I wouldn't be All I want is to return my phones and go back to (((REDACTED))) without hurting my credit. But after all I've been through with T-Mobile I'm taking the ding and going back to (((REDACTED))) tomorrow.

This report was posted on Ripoff Report on 10/14/2016 05:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/t-mobile/nationwide/t-mobile-nationwide-1333239. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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