Report: #1346719

Complaint Review: T-Mobile

  • Submitted: Fri, December 30, 2016
  • Updated: Fri, December 30, 2016
  • Reported By: Busyboy007 — MInneapolis Minnesota USA
  • T-Mobile


T-Mobile tmobile CROOKS nationwide Nationwide

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The nightmare began when I made the mistake of leaving AT&T and making the switch to T-Mobile. It has been an absolute nightmare and has cost me three times the money I paid at AT&T.

I was not able to make most out of state calls so I called T-Mobile and their response was that these people blocked your number and we cannot help you. This crap went on till August 23rd when I decided to go to a AT&T store to cancel T-Mobile and go back to my trusty AT&T. The rep at AT&T, his manager and myself were on the phone when I canceled all service with T-Mobile. We asked the T-Mobile rep if all lines were canceled and they responed "Yes" and sent confirmation code. A month later I get a bill from T-Mobile stating I owed them two hundred dollars for a month of service so I contacted T-Mobile and they said I never canceled service. What a nightmare. This went on till December even though I canceled service a dozen times. I haven't even mentioned the customer service rep that stole my credit card info and ran up a $2000 dollar bill on my credit card.

When I signed up for service I bought four phones on a contract which were all paid off within three months. When I went to unlock the last phone which I paid $800 each they said they could not unlock unless I went back to T-Mobile.

These people are outright crooks ripping off people out of millions of dollars. I have hired a lawyer to go after them but hoping for a multi million dollar class action lawsuit against these crooks. I feel sorry for the other people going through the same crap.

They have swindled thousands of dollars out of me in 6 months.


This report was posted on Ripoff Report on 12/30/2016 12:05 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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