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Report: #1442715

Complaint Review: T-Mobile -

  • Submitted:
  • Updated:
  • Reported By: Jawad B. — Atlanta GA United States
  • Author Confirmed What's this?
  • Why?
  • T-Mobile United States

T-Mobile Outrageous roaming charges Nationwide

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I travelled international last month and got a nasty surprise when I came back home finding that T-mobile charged me for more than $1400 in data roaming charges.

I made sure while travelling abroad to use wifi where available and turn cell data on most apps (only left voice, messages and whatsapp). When I looked at the detailed bill, I found that they charged me $15/mb for data usage. I compared roaming rates from the other three main US cellular providers and found that they only charge $1 to $3/mb for the same country and data usage.

So basically, T-mobile is charging its customers five to fiftheen times more than AT&T, Verizon or Sprint. I found this outrageous that they profit from their customers in such a blatant way. Tried to call them several times to let them know about the rates and they won't budge or find a fair compromise. Total rip-off and plainly bad customer service!

This report was posted on Ripoff Report on 05/13/2018 03:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/t-mobile/t-mobile-outrageous-roaming-charges-nationwide-1442715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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