t mobile about my phone, and phone card and bill I am very angry with T mobile Tacoma Washington

        4/12/2015

I  paid for my phone service for March my acetel  smart phone quit my sister and I called the company they in turned told us to take out sims card mail phone back I did that about 3 weeks later recieved a different phone and there were no back to my phone. I called back the people hung up on us twice could not use my phone so I canceled went to verion, your company is trying to charge me for almost 36.00 I am not going to pay this by rights they need to refund me for the phone service I paid for and could not use my phone and a refund for my phone I can not use this phone I am so angry and I am not calling T mobile again I was hung up on again today about this bill, I called back second time they told me to put in a compaint here I refuse to pay this $35.00 I did not even get to use what I already paid for. and by the way I had unlimited every thing pay by month that is what I had.  thank you