TeeChip Horrible Customer Service - Nationwide Internet

I ordered a shirt from an Sponsored Ad I saw on Facebook and paid through PayPal.  The money was transferred to TeeChip.com.  A few days later I see a full refund transfer back to my PayPal account.  No big deal, except I did not cancel or ask for a refund.

So, I call Teechip and wait on the phone 24 minutes for a Customer Service Rep to come on the line.  His name was David. I told him the scenario and stated I only had PayPal information and he wasn't able to find my order using my name and/or the zip code the delivery was to go to.

I continue to look through emails to see if I found a confirmation email from TeeChip when I originally ordered and I wasn't able to find it.

I asked him to bare with me as I continue to look through my emails.  He rudefully rushed me off as I was searching my inbox.  I said that I waited 24 minutes for you, so you can wait 2 minutes for me.

He said he couldn't do that and hung up on me.

I hope they flop..