Report: #217574

Complaint Review: The Express Group - Wixom Michigan

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Ripoff Report is Xcentric Ventures

Submitted: Wed, October 25, 2006
Updated: Wed, October 25, 2006
Reported By: — Sterling Heights Michigan

Author Confirmed

Why?

The Express Group 28320 Lakeview Drive Wixom, Michigan U.S.A.

Phone: 800-962-4664
Web:
Category: Auto Parts

The Express Group Dishonest rebate practices Wixom Michigan

*Consumer Suggestion: I too had problems with express

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I properly submitted a rebate I never received (for Purolator air filters in May 2005, sent to the address in Douglas, AZ). I sent several e-mail checking on the status of the rebate over the course of this time, but they never responded to any of them for a year and a half. They finally responded that they sent the rebate a year ago (if they did, I never received it) and now it is too late to do anything about. $2 is not a lot of money for The Express Group and Purolator over which to lose a customer, but they've managed to so so. Given how much postage is these days, it's just not worth it to do mail-in rebates.

Ryan
Sterling Heights, Michigan
U.S.A.

This report was posted on Ripoff Report on 10/25/2006 09:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-express-group/wixom-michigan-48393/the-express-group-dishonest-rebate-practices-wixom-michigan-217574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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0Author

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#1 Consumer Suggestion

I too had problems with express

AUTHOR: Pablo - (U.S.A.)

SUBMITTED: Wednesday, October 25, 2006

POSTED: Wednesday, October 25, 2006

I was suppose to get 6.00 back for a case of Murray oil but instead they sent me a .50 check. I called thier customer service number who gave me another address to send the copies I made ( Always make copies ) to. I sent them along with the .50 check. It took two more months and then I received a check for 5.50. It wasn't worth a stamp for .50 so I let it go. Yeah, I think its a corp policy there to shortchange the consumers.

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