The Express Group Rebate ripoff and no response to my requests. Wixom Michigan

I mailed in a rebate on a Revlon foot spa I purchased at Famous Barr. I mailed the original rebate form, receipt, upc and cut out from the manual. I received a postcard that The Express Group had not received the cut out section from the manual and that I had 14 days to respond. All items were mailed stapled to each other.

I kept copies of all documents and mailed The Express Group a letter indicated I had complied with their original request. I told them they had 14 days to issue my rebate or I would dispute the credit card transaction (linked back to store) with my bank. After no response, I reversed the charge.

Seems The Express Group is hired by companies to cheat their customers. Sad.

The Express Group can be reached at: http://www.expressgroup.com/index.asp

Dave
St. Louis, Missouri
U.S.A.