Tire Kingdom My tire got slashed when I did not buy new tires North Charleston South Carolina

First of all, I will say that I have been in the automotive field for almost ten years and I have worked at many different shops. I came to Tire Kingdom in 2003. This is by far the best company I have worked for in my career for many reasons. First and foremost, this company cares more for its customers than any other in my past. I've seen them do more things for people to "make it right" than I can comprehend. I can honestly say I didn't agree with some of the measures that they went through to please an angry customer.

In this case, I do have insider information on what went on, and I can say that this claim is untrue. The shop that this lady claims "slashed her tire" , I used to manage and the same people are still working there, I hired them. I have six ASE certifications and never let anyone else work on my car, never. I even tint my own windows. I can say that at the shop in question, I would give them my keys and tell them " fix it" .

The gentleman that was at the counter that day I would trust with my ATM code to my bank account. This is the reason he was and is still working with Tirekingdom. He would not slash a tire to make a sale nor slash a tire because he did not make a sale, it is not in him. I personally witnessed him drive 22 miles to put a spare on for a customer in distress so that same customer could go back to a different shop to have her tire replaced under warranty. Again, the things the managers do to please Tire kingdoms customers. It's demanded by this company because its the right thing to do, to go above and beyond to help the public. This company pays us for a behavior, they tell us what is expected, and if we don't push to have the happiest customers in the buisness, we will not work for Tirekingdom long.

On another note, I personally worked for Jason Bowsky as his assistant manager for over a year, and witnessed him also go above and beyond to service our customers. I can probably name 50 customers that would drive over 50 miles to get their vehicle serviced with Jason at another location. He cares about Tirekingdoms customers as if they were family. In closing, I will say this again. No one slashed a tire. Tire kingdom's customer service standerds are high and nothing like this claim would be tolerated. See for yourself.

First of all, I will say that I have been in the automotive field for almost ten years and I have worked at many different shops. I came to Tire Kingdom in 2003. This is by far the best company I have worked for in my career for many reasons. First and foremost, this company cares more for its customers than any other in my past. I've seen them do more things for people to "make it right" than I can comprehend. I can honestly say I didn't agree with some of the measures that they went through to please an angry customer.

In this case, I do have insider information on what went on, and I can say that this claim is untrue. The shop that this lady claims "slashed her tire" , I used to manage and the same people are still working there, I hired them. I have six ASE certifications and never let anyone else work on my car, never. I even tint my own windows. I can say that at the shop in question, I would give them my keys and tell them " fix it" .

The gentleman that was at the counter that day I would trust with my ATM code to my bank account. This is the reason he was and is still working with Tirekingdom. He would not slash a tire to make a sale nor slash a tire because he did not make a sale, it is not in him. I personally witnessed him drive 22 miles to put a spare on for a customer in distress so that same customer could go back to a different shop to have her tire replaced under warranty. Again, the things the managers do to please Tire kingdoms customers. It's demanded by this company because its the right thing to do, to go above and beyond to help the public. This company pays us for a behavior, they tell us what is expected, and if we don't push to have the happiest customers in the buisness, we will not work for Tirekingdom long.

On another note, I personally worked for Jason Bowsky as his assistant manager for over a year, and witnessed him also go above and beyond to service our customers. I can probably name 50 customers that would drive over 50 miles to get their vehicle serviced with Jason at another location. He cares about Tirekingdoms customers as if they were family. In closing, I will say this again. No one slashed a tire. Tire kingdom's customer service standerds are high and nothing like this claim would be tolerated. See for yourself.

First of all, I will say that I have been in the automotive field for almost ten years and I have worked at many different shops. I came to Tire Kingdom in 2003. This is by far the best company I have worked for in my career for many reasons. First and foremost, this company cares more for its customers than any other in my past. I've seen them do more things for people to "make it right" than I can comprehend. I can honestly say I didn't agree with some of the measures that they went through to please an angry customer.

In this case, I do have insider information on what went on, and I can say that this claim is untrue. The shop that this lady claims "slashed her tire" , I used to manage and the same people are still working there, I hired them. I have six ASE certifications and never let anyone else work on my car, never. I even tint my own windows. I can say that at the shop in question, I would give them my keys and tell them " fix it" .

The gentleman that was at the counter that day I would trust with my ATM code to my bank account. This is the reason he was and is still working with Tirekingdom. He would not slash a tire to make a sale nor slash a tire because he did not make a sale, it is not in him. I personally witnessed him drive 22 miles to put a spare on for a customer in distress so that same customer could go back to a different shop to have her tire replaced under warranty. Again, the things the managers do to please Tire kingdoms customers. It's demanded by this company because its the right thing to do, to go above and beyond to help the public. This company pays us for a behavior, they tell us what is expected, and if we don't push to have the happiest customers in the buisness, we will not work for Tirekingdom long.

On another note, I personally worked for Jason Bowsky as his assistant manager for over a year, and witnessed him also go above and beyond to service our customers. I can probably name 50 customers that would drive over 50 miles to get their vehicle serviced with Jason at another location. He cares about Tirekingdoms customers as if they were family. In closing, I will say this again. No one slashed a tire. Tire kingdom's customer service standerds are high and nothing like this claim would be tolerated. See for yourself.

First of all, I will say that I have been in the automotive field for almost ten years and I have worked at many different shops. I came to Tire Kingdom in 2003. This is by far the best company I have worked for in my career for many reasons. First and foremost, this company cares more for its customers than any other in my past. I've seen them do more things for people to "make it right" than I can comprehend. I can honestly say I didn't agree with some of the measures that they went through to please an angry customer.

In this case, I do have insider information on what went on, and I can say that this claim is untrue. The shop that this lady claims "slashed her tire" , I used to manage and the same people are still working there, I hired them. I have six ASE certifications and never let anyone else work on my car, never. I even tint my own windows. I can say that at the shop in question, I would give them my keys and tell them " fix it" .

The gentleman that was at the counter that day I would trust with my ATM code to my bank account. This is the reason he was and is still working with Tirekingdom. He would not slash a tire to make a sale nor slash a tire because he did not make a sale, it is not in him. I personally witnessed him drive 22 miles to put a spare on for a customer in distress so that same customer could go back to a different shop to have her tire replaced under warranty. Again, the things the managers do to please Tire kingdoms customers. It's demanded by this company because its the right thing to do, to go above and beyond to help the public. This company pays us for a behavior, they tell us what is expected, and if we don't push to have the happiest customers in the buisness, we will not work for Tirekingdom long.

On another note, I personally worked for Jason Bowsky as his assistant manager for over a year, and witnessed him also go above and beyond to service our customers. I can probably name 50 customers that would drive over 50 miles to get their vehicle serviced with Jason at another location. He cares about Tirekingdoms customers as if they were family. In closing, I will say this again. No one slashed a tire. Tire kingdom's customer service standerds are high and nothing like this claim would be tolerated. See for yourself.

Here is some company information that could be useful in completing leagal forms for small claims or other actions.

Florida Profit Corporation
TIRE KINGDOM, INC.
Filing Information
Document Number 571088
FEI Number 591823826
Date Filed 05/04/1978
State FL
Status ACTIVE
Last Event MERGER
Event Date Filed 01/12/1993
Event Effective Date NONE

Principal Address
823 DONALD ROSS ROAD
JUNO BEACH FL 33408
Changed 03/02/2004

Mailing Address
823 DONALD ROSS ROAD
JUNO BEACH FL 33408
Changed 03/02/2004
Registered Agent Name & Address
C T CORPORATION SYSTEM
1200 SOUTH PINE ISLAND RD.
PLANTATION FL 33324 US
Name Changed: 06/13/2000
Address Changed: 06/13/2000
Officer/Director Detail
Name & Address

Title PCEO
WOLFORD, ORLAND
823 DONALD ROSS ROAD
JUNO BEACH FL 33408

Title DCOB
DAY, LAWRENCE C
7111 FAIRWAY OFFICE CENTER, SUITE 201
PALM BEACH GARDENS FL 33418

Title VPFC
WILLISON, RICHARD
823 DONALD ROSS ROAD
JUNO BEACH FL 33408

Title PRO
IHNKEN, N. WILLIAM
823 DONALD ROSS ROAD
JUNO BEACH FL 33408

I have found that dealing with the CEO at Tire Kingdom will get results. He is very fair and will help you if in fact your claim is valid.

Orland Wolford 133 Playa Rienta Way,Palm Beach Gardens, FL 33418
(561) 622-4003

Orland Wolford
President and CEO of Tire Kingdom Inc. Merchant Inc. and NTW Inc.
TBC (TBCC)

This section contains the Total Compensation for Orland Wolford at TBC, TBCC The current role of Orland Wolford is President and CEO of Tire Kingdom Inc. Merchant Inc. and NTW Inc.. Total compensation includes the salary for Orland Wolford, President and CEO of Tire Kingdom Inc. Merchant Inc. and NTW Inc.. Bonus information for Orland Wolford, President and CEO of Tire Kingdom Inc. Merchant Inc. and NTW Inc.. Restricted stock, long term incentives payouts, and other compensation for the President and CEO of Tire Kingdom Inc. Merchant Inc. and NTW Inc.. Also included is stock options information both number of shares and value for Orland Wolford, President and CEO of Tire Kingdom Inc. Merchant Inc. and NTW Inc. for TBC TBCC.


Compensation

Base Pay $331,923

Bonus $110,000

Restricted Stock $111,600

LTIP Payouts $143,000

Present Value of Option Grants $377,325

Other Annual Compensation $29,168

All Other Compensation $4,060

Total Compensation $1,107,076

Stock Option Exercises and Cumulative Balances

Shares Aquired on Exercise (#) 19,250

Value Realized for Options Exercised $424,938

Remaining Exercisable (vested) Options (#) 85,172

Remaining Unexercisable (non-vested) Options (#) 54,124

Value of Remaining Exercisable Options $1,374,728

Value of Remaining Unexercisable Options $490,949

On Sunday afternoon there is not a lot of places you can get a tire repaired. Since Tire Kingdom is the only ones open in a 5 mile radius, I assumed (and that was my mistake) that they could repair a tire. Never in my wildest dreams did I think anyone would do damage to a tire. I can expect to be lied to (you need to replace rather than fix) but I did not deserve to have my tire slashed.

Your thread states you had problems with them before, so why in the heck go back? Any business that I am not satisfied with, I never return, so I don't end up making the same mistake twice!!!!!!!!!