Tmobile Tmobile is So careless with a customer information Atlanta Georgia

To the smart as* comment made by the employee it have happened everyday since then and i do not have a roommate or friends who have t mobile that need phones, and i have talk to customer service so many times, and they will continue to pay my phone bill until my contract end and switching to another company is out of the question because i love my phone bill at t mobile i'm just tired of doing so much to keep people from ordering phones, even one customer service rep said that it could be an inside job, because every time they call in all of my notes on my account are overlooked because i don't get a phone call or text message until days later after everything have been processed.

Contact the fraud department at both places. This sounds like an instance of a scammer selling your information.

By any chance, did you make a payment or change your settings online?

Filing a complaint with the US Postal Inspectors against T-Mobile will not do anything due to it's not T-Mobile changing the address but someone posing as Vibeblixin. What I previously mentioned will resolve the problem.

File a complaint with US Postal Inspectors office against T-Mobile.

I have had 3 creditors arbitrarily remove my PO BOx from my account. Since I live in area where they do not deliver to my home - ALL MAIL has to be sent the PO Box.

I'm sorry for what happened to you. Here is what you can do. Call customer care, explain to the rep that you did not do any of this, ask to have a fraud form filed or to be transferred to the fraud dept. If the rep is unhelpful or will not do any of these things then ask for their supervisor and have them do it.

Unfortunately this does happen when someone gets your information somehow but it is not an employee. Did they tell you how your address was changed? Was it online? It sounds like it was cause I have seen this before. What you will need to do is not only change your password with customer care but also your t-mobile.com password or if you don't use the website you can have customer care disable your online access so no one can log in. Hope this helps.

Like you have a roomy that can't stay out of stuff... or you just want to scam TMobile out of phones for your friends. If you had to change your password 6 times in a week and have all these problems, why not cancel your phone and account and open a new one with another carrier? You can't spell and you can't use punctuation which kills your credibility. It's very hard to believe what you say.