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Report: #1341874

Complaint Review: tmobile - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Lisa lost $$ in Las Vegas — Las Vegas Nevada USA
  • Author Confirmed What's this?
  • Why?
  • tmobile Nationwide USA

tmobile BEWARE: Cancel vs. Suspend a line!!?? Las Vegas Nevada

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 After 9 years as a customer at Tmobile they insist on lying and stealing my money by mixing my words. I purchased 5 lines onto my account in the past 2 years. I now demanded only one line unlimited data. Their idea of Ulimited data is a farce. 3 months now they bill 300.00. I call to recancel the other lines. They are still on my account because they didnt CANCEL the line. After 2 hours on the phone and 3 agents it was finally time to summarise our conversation. Once again they failed to CANCEL the other 2 lines. So i would receive a 4th month at 300.00. Are these people retarded or trained to Scam? I wonder how they would react if their employer pulled this on them? "How many notations on file and phone calls will it take you god d**n morons?" is what I question every month. Unbeleivable. To add to their blunders they claim its the FCC that decides randomly who and when your unlimited data is slowed down. Yet cant reference a FCC rule number about that. Big Brother? or a conspiracy??? ooooohhh...

This report was posted on Ripoff Report on 12/07/2016 09:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tmobile/nationwide/tmobile-beware-cancel-vs-suspend-a-line-las-vegas-nevada-1341874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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