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Report: #1318206

Complaint Review: TopResume - New York New York

  • Submitted:
  • Updated:
  • Reported By: Hardworkingandhonestwoman — Waynesville Missouri USA
  • Author Not Confirmed What's this?
  • Why?
  • TopResume 113 University Place, 5th Floor New York, New York USA

TopResume Executive Priority Resume = Garbage Resume New York New York

*UPDATE Employee: Company Response

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I purchased the Executive Priority resume-writing package for $349 following a free review of my resume. I expected a professional-looking resume, certainly one different than the one I had submitted for review! Instead I got a horibly poor version of what I had already written, word for word! I am appalled!

In the review of my resume, the reviewer, Katie Warren noted that there wasn't sufficient white space, and yet the so-called professionally written resume contained far less! also in the review, Katie noted that my resume made it sound like I am a "doer" rather than an "achiever." She said my resume needed "polish," and yet what I received was far from "polished!" It contained formatting errors such as text that overlapped divider lines.

The most outstanding fault of this so-called professionally written resume is the fact that the writer, "Kathleen D." merely re-wrote word for word what I had written in one of the resumes I shared with the service, except that she arbitrarily jumbled up the accomplishments, inserting them under the wrong job titles! Unbelievably sloppy!

This resume is worthless! I cannot use it. Not only is it inaccurate to the max, it is far worse than what I had written myself! If a student of mine turned this in to me, I would give it an "F!" Yet, this is what TopResume advertises on their website about this worthless product: "Designed for the proven leader. Executive writer - top 10% of our network. Formatting that will get an employer's attention. Your resume will be optimized to pass through Applicant Tracking Systems." Hugely deceptive advertising! Extremely poor service and product!

 

This report was posted on Ripoff Report on 07/21/2016 04:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/topresume/new-york-new-york-10003/topresume-executive-priority-resume-garbage-resume-new-york-new-york-1318206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Company Response

AUTHOR: TopResume Representative - (USA)

POSTED: Monday, July 25, 2016

We appreciate your honest feedback and we're sorry to hear that your resume did not live up to your expectations. We want you to be completely satisfied with your purchase. If you could please message me on Facebook with more information, we will get you taken care of. Alternatively, please feel free to contact us on our toll free line at 1-800-604-1929. You can also contact us by sending an email to support@topresume.com.

 

 

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