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Report: #1457542

Complaint Review: TopResume - New York New York

  • Submitted:
  • Updated:
  • Reported By: Evie H. — Azle Texas United States
  • Author Confirmed What's this?
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  • TopResume 149 E 23rd Street, Suit 2012 New York, New York United States

TopResume Talent, Inc. SCAM, SCAM, SCAM New York New York

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DON'T WASTE YOUR MONEY! All they do is lie and make excuses. I paid for the Career Evolution Resume Writing Package and 48-hour Rush Service. I got the first draft from the first writer assigned to me well after the 48-hours had passed and all it consisted of was thesaurus vomit and fill-in-the-blank holes. The writer kept promising she'd have it done - Saturday morning, Monday morning, Monday evening, Tuesday morning, Tuesday evening...yet nothing, nothing, nothing. Then she makes the excuse she was ill. Then she had a death in the family. I'm sorry, I really am about the personal circumstances, but she had a responsibility to tell her management she could not take on the work if that was truly the case. Meanwhile, customer service makes excuses, says they'll refund the rush service fee. I get reassigned to a second writer and the same product - thesaurus vomit and fill-in-the-blank holes. I call and ask about the rush service refund and I get told I said the refund wasn't necessary (why would I continue to follow-up on it then?). I provided more than adequate information to complete the resume - two previous resumes, a detailed list of accomplishments, a career synopsis, and a list of recommendations.

After two weeks, all I wanted was the resume they advertised, but ultimately they decided refunding my money was a better option than dealing with me. It appears no real work was ever done on the resume, as I asked to see progress. Sorry my expectation was that if you tell someone they'll have something by a certain time, it should actually be produced - guess that was too much to ask. I'll be shocked if I actually get my money back.

This report was posted on Ripoff Report on 08/21/2018 07:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/topresume/new-york-new-york-10010/topresume-talent-inc-scam-scam-scam-new-york-new-york-1457542. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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