Total Wireless Track phone owns this company as well as several others. This company is committing fraud fraud on it's customers​ by not advising them that adding a new monthly payment card "now" removes and remaining time on the phone that you have previously paid for and changes your due date to the day you added the new monthly payment. Nationwide

 This company has devised a way to commit fraud on it's own customers. When you purchase a new monthly card to add to your current phone service you are given two choices. 1 add it later. 2 add it now. No explanation of either of the choices. If you choose the now choice, it erases any remaining time on the phone. They send you text messages over a week in advance stating that the service is going to end so add a cord to keep from having the service interrupted. Once you have chosen to add now, the balance amount still on the phone is gone and your service is restarted the day you added the new monthly payment. When you call them they say "you are the one who added the card to the phone. The employee supervisor will NOT give his name or ID number. Then they hang up on you.