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Report: #1211529

Complaint Review: Trulia - Internet

  • Submitted:
  • Updated:
  • Reported By: hershey7 — Pawling New York
  • Author Not Confirmed What's this?
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  • Trulia Internet USA

Trulia promised TWO zip codes fro my 6-montyh payment but only gave me ONE Internet

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I signed up for 6 months of Trulia Leads program and paid in advance for TWO zip codes.  The salesperson on the phone and I negotiated for one and then I asked about another.  We ultimately agreed to BOTH for a cerrtain price.  They charged my credit card and when I went into my account, it showed that I was only given ONE.  They tried to get around it by telling me I had access to up to 20 more zip codes, but those weren't the "guaranteed" exposure I was promised!  I contacte them company SIX times in the past month (since signing up) and NOBODY will review the phone conversation which is supposed to be "recorded for quality assurance". 

Why won't they???  Because they're ripping agents off!!!!  This is completely unacceptable. I filed a Dispute with my credit card company and am now filing reports online with RipOffReport, BBB and the Attorney General.  This is deceptive advertising - they pulled a bait and switch.  Trulia made me pay for a service that I am not getting (for 2 zip codes) and they refuse to give me a refund even though THEY LIED about the service I was agreeing to pay for!  I wish I would have searched and seen this RipOffReport.com before!  DO NOT PAY FOR SERVICE WITH TRULIA!  THEY ARE LIARS AND DECEPTIVE!

This report was posted on Ripoff Report on 02/25/2015 07:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/trulia/internet/trulia-promised-two-zip-codes-fro-my-6-montyh-payment-but-only-gave-me-one-internet-1211529. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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