TVaddicts.tv unsatisfactory product and runarounds on replacement Ripoff Internet

I found this company on the Internet while searching for a DVD series for my husband for Christmas. I did get the product and it seemed to be on the up and up but after my husband started watching the DVDs he noticed flaws...like missing scenes and frozen spots. I contacted this company and thus began my email nightmare. It has been a different individual(at least 7 so far) with first name only, each time they would finally respond. The English was not good and I was always told they were looking into it. It has been since January that I have been trying to get satisfaction and have now found out that their original web site was closed due to domain confusion. I fear I will never get satisfaction on this but at least have the satisfaction of filing this report. Who knows, maybe this will finally get some results. Next time I will do a little more research on any online company I order from. Always remember: "Buyer Beware!!!"

Mary
Toledo, Ohio
U.S.A.