Complaint Review: TXU Energy - Dallas Texas
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- Author Confirmed
- TXU Energy PO Box 100001 Dallas, Texas U.S.A.
- Phone: 877-460-7066
- Web:
- Category: BBB Better Business Bureau
TXU Energy consumer ripoff Dallas Texas
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According to my electric bill dated 08-12-2008: Current reading (on 08-04-2008) showed 44972. This reading increased the number of Kilowatts I used in the current perod 4.8 times compared to the prior period; although I have not changed my life-style in the last period and the weather of June was as hot as July 2008. On 8-16-2008 I looked at my electric meter and it showed 44180 (12 days after TXU's reading).
I called TXU to dispute the meter reading and the bill; but It was fruitless because all I met was rude and arrogant attitude from TXU's employees and a supervisor.
TXU inflated the number of Kilowatts I used so that not only it over-charged me but also imposed the higher rate for the number of Kilowatts exceeded 1,000 Kw limit.
For those customers who do not take time to review their monthly bills and/or do not know how to read their electric meters...they are easy targets for TXU to rip-off.
FYI
chau
Houston, Texas
U.S.A.
This report was posted on Ripoff Report on 08/23/2008 04:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/txu-energy/dallas-texas-73310/txu-energy-consumer-ripoff-dallas-texas-366197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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