Complaint Review: Ugly Duckling - Drive Time - Deland Florida
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- Author Confirmed
- Ugly Duckling - Drive Time 30000 S. Woodland Blvd Deland, Florida U.S.A.
- Phone: 386-734-7006
- Web:
- Category: Auto Dealers
Ugly Duckling - Drive Time ripoff screwed me over too Deland Florida
*Consumer Comment: First time buyer
*Consumer Suggestion: Lights, AC, Terms
*Consumer Suggestion: Lights, AC, Terms
*Consumer Suggestion: Lights, AC, Terms
*Consumer Suggestion: Lights, AC, Terms
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So I bought my 2001 Saturn L-100/200/300??? Series from DriveTime, supposedly the greatest and easiest going car dealership out there for people who didn't have the credit score they wanted and didn't have the car they wanted and DriveTime could help. Yeah right, can you say SCAM!!! So I put $2500 down, DOWN!!! Walked out with a nice car, I thought! The a/c didn't work, the brake lights didn't work, oh yeah and to top it all off, they didn't know if it was a L-100 L-200 or an L-300, so they guessed, and they were wrong on my paperwork when they stated it was an L-200 cause none of the L-200 parts fit my car!!!!
So then things just get so much better, after a year of making them payment, I went to go trade it in at the Saturn dealership and they wouldn't do it because my interest rate was 25%, and I owed too much!!! I too had the $400 a month contract, which after paying on time and more than my payment was, I still owed over $8000. This took me by surpise considering I bout the car at $9000 and the interest should have only been $3000 more and I had paid on my account more than was expected. Granted they did extend 2 of my payments, but I still had to pay 2 $15 fees to extend each payment, plus the interest, plus they added more interest for extending my payment.
So now here it is almost had the car 2 years, and my timing jumped and blew my engine, which my mechanic had a weird look on his face when he tested my engine and said "Your timing shouldn't have gone till 120,000 for a Saturn and you only have 90,000 miles on the car. My mechanic was going to charge me $1000 out the door, parts and labor with an engine that had only 34,000 miles on it. DriveTime said we can help you, tow it in and we will look at it and get you all straight. They called me back a few days later and told me they needed $1000 down and probably about another $1000 to fix it! I was like, hell for that I could have let my mechanic fix it and save myself the money. So since I didn't have a car, I was having to pay people (cabs, buses, and friends) to take me to and from work, which pretty much ate up my car payment money, so I stopped paying them. I think they are repossesing the car, but it's at their shop anyways, so I really don't care. What was funnnier is when I rode the bus, you wouldn't believe how many people were in my same position because of DriveTime. I was shocked!!
I would say probably 7 people out of riding the bus for 3 weeks were in my position due to the scam DriveTime pulls. I wouldn't recommend them to anyone and I will never go to them again. Infact, I have purchased a hoopty ride (an older car that takes you to and from) for $2000 that runs better and I trust more than my brand new Saturn I bought from DriveTime.
Oh one more thing, if you ever take your car to their "shop" to be fixed..... they don't fix anything. They just stand there, look at it, maybe even touch it with their finger and give your car back. I took mine in before the warranty was up to have the brake lights and a/c fixed. They supposedly put in new brake light components and a new compressor for the a/c. Neither worked after I got the car back and they had it for like 2 weeks!! The brake light was a simple connector in the component itself that I fixed with some tape and the a/c was just missing a fuse in the fuse box under the hood. Go figure their "high tech" mechanics couldn't figure that one out. Hell, I figured those out on my own and I barely know anything about brake light components and a/c's. Guess it goes to show, just cause it looks good, doesn't mean it is good.
I now am the proud owner of a 95 Mitsubishi Mirage, yes a Mirage....an old Mirage but it runs great and probably would out do my Saturn! Now if I could get DriveTime to stop calling my job, cell, and family 18 times a day and leaving the rudest messages all over the place. They ever tried to have a guy call from "Corporate", like it was going to make me pick up my phone and try to pay them!! Ha, stick it on my credit report, it'll be off in 7 years....I can deal with that.
Sara
Lake Mary, Florida
U.S.A.
Click here to read other Rip Off Reports on Drive Time, formally known as Ugly Duckling which is registered under the same ownership.
This report was posted on Ripoff Report on 09/15/2006 06:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ugly-duckling-drive-time/deland-florida-32721/ugly-duckling-drive-time-ripoff-screwed-me-over-too-deland-florida-211253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Consumer Comment
First time buyer
AUTHOR: Sara - (U.S.A.)
SUBMITTED: Sunday, September 17, 2006
Well honestly, my sister is the one who took me there because she had just bought her Ford Ranger there as well. This was my first car I had ever bought and first time dealing with these types of people. Yes I did test drive a car, but I was more worried about the car running than the lights and the a/c. But what they didn't do is hold up to there end of the warrant and fix the things that were broke when I brought it back in, and yes they were all still under warranty and yes I had to bring my car in several times. When I bought the car, i also asked the guy what was wrong with it and he said nothing, don't you think they should have had these things running before they sold the car?? Don't you think they should have fixed them when I brought the car back in each time when it was still under WARRANTY!!!??? No I didn't have the mechanic I have now when I bought the car. My last car, which was the 1st car I ever owned, lasted me 7 years and it was a 96' Kia Sephia. So I don't see how all of this is my fault. And the interst rate, he told me it was going to be 19.9% and I found out a year later that it wasn't. So no I didn't read the contract because he "summed" it up for me verbally since I had already been at their dealership for over 5 hours and it was getting late in the day. I do not think all of this is my fault and yes a lesson learned is NOT TO BUY FROM DRIVE TIME!!! It's funny how the car I have now, the guy was honest and gave me a great deal and I haven't had any problems and it's a 95 Mitsubishi Mirage.
Oh and by the way, my sister had the same problems with her Ford Ranger. Everything was working when she drove off the lot, and yes even her husband checked it out before they bought it and about 2 weeks later, the a/c went out, the lights came on and off by themself, and other issues. They took their vehicle back in and it took over 3 times in the shop to try to get it fixed. After the 3rd time of taking it in, she took it to an independent mechanic and had it fixed for around $300 out of her pocket when the truck was under warranty from DriveTime.
So go bother someone that doesn't have a ligit complaint instead of someone that is in the same boat with about 50% of the other people in the US who bought a car from DriveSlime!
#4 Consumer Suggestion
Lights, AC, Terms
AUTHOR: Douglas - (U.S.A.)
SUBMITTED: Sunday, September 17, 2006
Sara:
You discover the A/C didn't work? Did you even bother to test drive it?
You discover the brake lights didn't work? Did you even test drive it?
And then you discover all the financial terms...did you read what you signed?
Did you have your own mechanic check this car out BEFORE you bought it?
Did you read and understand EACH and EVERY WORD of the contract BEFORE you signed it?
Sara, are there any lessons to be learned here or is this the dealer's fault?
#3 Consumer Suggestion
Lights, AC, Terms
AUTHOR: Douglas - (U.S.A.)
SUBMITTED: Sunday, September 17, 2006
Sara:
You discover the A/C didn't work? Did you even bother to test drive it?
You discover the brake lights didn't work? Did you even test drive it?
And then you discover all the financial terms...did you read what you signed?
Did you have your own mechanic check this car out BEFORE you bought it?
Did you read and understand EACH and EVERY WORD of the contract BEFORE you signed it?
Sara, are there any lessons to be learned here or is this the dealer's fault?
#2 Consumer Suggestion
Lights, AC, Terms
AUTHOR: Douglas - (U.S.A.)
SUBMITTED: Sunday, September 17, 2006
Sara:
You discover the A/C didn't work? Did you even bother to test drive it?
You discover the brake lights didn't work? Did you even test drive it?
And then you discover all the financial terms...did you read what you signed?
Did you have your own mechanic check this car out BEFORE you bought it?
Did you read and understand EACH and EVERY WORD of the contract BEFORE you signed it?
Sara, are there any lessons to be learned here or is this the dealer's fault?
#1 Consumer Suggestion
Lights, AC, Terms
AUTHOR: Douglas - (U.S.A.)
SUBMITTED: Sunday, September 17, 2006
Sara:
You discover the A/C didn't work? Did you even bother to test drive it?
You discover the brake lights didn't work? Did you even test drive it?
And then you discover all the financial terms...did you read what you signed?
Did you have your own mechanic check this car out BEFORE you bought it?
Did you read and understand EACH and EVERY WORD of the contract BEFORE you signed it?
Sara, are there any lessons to be learned here or is this the dealer's fault?
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