United Laser Clinics - Dr. Timothy Gillum - Michelle Droulos THIEVES Carmel Indiana

I had paid $1325 for Laser hair removal by this company at 3520 Seven Bridges Dr. Suite 220 Woodridge, Il. 60517 and was told it would take 6-8 treatments to get full results, and the contract states that any hair regrowth on treated areas after the original treatments, would be treated for upto 3 years. When I went in on my first visit, I asked what would happen if I do not react correctly to the treatments, and was told I would get a FULL refund. I went in for 8-9 treatments and STILL have not acheived even HALF the results promised. WELL, I had an appointment for January 2 or 3, and tried to call to change it, and kept getting a "The number you dialed is not a working number". I went online to find a new number, and LO AND BEHOLD on the website, this office along with all Illinois offices were not on the list anymore. And I kept searching online hoping this was a mistake, and thats were I found other complaints of the office disappearing with NO notice. I emailed the company and they said they would let me know when they reopened an Illinois office. I requested my money back due to lack of results, AND the fact that they closed in this manner, there is no way that they can honor the contract. I received a response back saying they would not know pretty much if I would get it back or when. I will not wait until they decide to open a new location, which could take over the 3 years of the contract.

Rebecca
Peru, Indiana
U.S.A.