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Report: #760264

Complaint Review: usdirectexpress - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Seed Whisperer — San Antonio Texas United States of America
  • Author Not Confirmed What's this?
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  • usdirectexpress P.O. Box 81309 Austin, TX 78708 Internet United States of America

usdirectexpress fraud, theft, Internet, Internet

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I logged into my Directexpress acct slightly after 1am on 8-7-11. I needed to purchase miscellaneous supplies for my service dog. I am homebound and dependent on the internet. over half of my routine merchants refused to take the card this time, however.. the charges were still deducted from my account. One merchant didn't know of my 3 attempts to purchase... $186 tied up and still no food for my service dog. I will make a copy of all transaction. ALL paypal purchases were denied stating they were not able to verify card????? I had no problem days before. I did not know of Directexpress's 'first- of-the-month proxy.  I had $852 in the acct! I now must attempt to go pay all my bills in person. I am without my breathing meds and afraid to go out because of just one more refusal of my card. Customer service should be readily available. you have to 'go through the back' just to talk to a live person. Many won't know how to do this...

first of the month... we fail... your loss.

This report was posted on Ripoff Report on 08/03/2011 10:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/usdirectexpress/internet/usdirectexpress-fraud-theft-internet-internet-760264. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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