Complaint Review: Virgin Mobile - Select State/Province
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- Virgin Mobile Select State/Province USA
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- Web: www.virginmobileUSA.com
- Category: Cellular Phone Companies
Virgin Mobile Sprint Select State/Province
*Author of original report: VM Harrassing Me
Show customers why they should trust your business over your competitors...
The night of 3/31/13, I tried to make a call when a "no funds available" message appeared. The fact: VM had/has $335.15 in my acct. with them. VM withdrew approx. $16. every 3 mos. over the years. The funds grew to $335.15 which they will not refund. I discovered I could not rely on their service so asked for a refund. Some of their employees said I could have the refund (emails back this up)only to have a supervisor deny a refund. I have discussed my issue with many sources, including VM and Sprint.
This report was posted on Ripoff Report on 08/26/2013 12:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/virgin-mobile/select-stateprovince/virgin-mobile-sprint-select-stateprovince-1079169. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
VM Harrassing Me
AUTHOR: Cecelia - ()
SUBMITTED: Tuesday, December 24, 2013
Virgin Mobile (VM) is continually harrassing me about "adding $ to my acct"to get their service when they still owe me $335.15 which they refuse to refund. They can't even keep track of my acct. or ph.#. This company is NOT to be trusted. I "wrote" off my loss so I wonder why they keep after me. Perhaps they will need to account to the IRS in some way.
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