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Ripoff Report | Westlake Financial Review - Los Angeles, California
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Report: #1183954

Complaint Review: Westlake Financial Services - Los Angeles California

  • Submitted:
  • Updated:
  • Reported By: John & Kathryn Ashe — Sacramento California
  • Author Not Confirmed What's this?
  • Why?
  • Westlake Financial Services PO Box 54807 Los Angeles, California USA

Westlake Financial Services Repossession r car Los Angeles California

*UPDATE Employee: "We apologize for the negative experience"

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 Sent in our car payment and they came and repossessed are car anyway.

I called them about the situation and they hung up on me on the phone. Would not discuss it.

All I want is my car back.  It has been recalled and I have the information for the recall. I want my car back. They repossessed it and I never missed a payment.

This report was posted on Ripoff Report on 10/20/2014 02:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/westlake-financial-services/los-angeles-california-90054-0807/westlake-financial-services-repossession-r-car-los-angeles-california-1183954. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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#1 UPDATE Employee

"We apologize for the negative experience"

AUTHOR: Westlake Financial Services - ()

POSTED: Tuesday, October 21, 2014

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with our company. We do not support this type of customer service, and we are working very hard to make sure that everyone is helped effectively and within a timely manner. If you have any questions about your account, please contact our customer service team at 888-739-9192.

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