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Ripoff Report | Westlake Financial Review - Los Angeles, California
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Report: #1378269

Complaint Review: Westlake Financial services - Los Angeles California

  • Submitted:
  • Updated:
  • Reported By: Charles — Hope Mills North Carolina USA
  • Author Confirmed What's this?
  • Why?
  • Westlake Financial services Po Box 54807 Los Angeles, California USA

Westlake Financial services I have an account with Westlake, but they accessed my son's bank account and withdrew money Los Angeles California

*UPDATE Employee: Westlake Financial Customer Experience

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 I have had an account with Westlake Financial since August of 2015. Never been late, always paid on time, never had any trouble. Yesterday, my son came to me, and asked me how Westlake Financial took $135 out of his bank account. He has no ties with Westlake Financial, has never had an account with Westlake Financial. But somehow, they found a way to access his bank account and take $135 out of it. My son has a different bank then I do. So someone had to do some research, to get into his bank account.

This report was posted on Ripoff Report on 06/10/2017 10:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/westlake-financial-services/los-angeles-california-90054/westlake-financial-services-i-have-an-account-with-westlake-but-they-accessed-my-sons-b-1378269. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Westlake Financial Customer Experience

AUTHOR: WFS Customer Experience - (USA)

POSTED: Thursday, June 22, 2017

Hi Charles Thank you for bringing this situation to our attention. First and foremost, we would like to apologize for the negative customer experience you encountered. Given the opportunity, we would like to learn more details about your concern and be able to try to make things right. Please contact us at your earliest convenience at CustomerExperience@westlakefinancial.com .

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