wireless 65 craig owens stole from my mother and keeps lying to me and her

My mother ordered a phone for me for my birthday because she wanted me to have an awesome gift for my birthday. Mr. Owens took forever to send her the invoice for the phone so she could pay it she finally recieved it one friday night pay it and was told the phone would be here on monday. 

So me thinking it would be here monday waited for it and what to my suprise nothing showed up as Mr. Owens had promised. So I told my mother and she contacted Craig and he told her the phone had not been ordered yet. Wait so how can you say something would be here monday if it has'nt even been ordered yet? So there was lie number one.

Then I finally got a hold of Craig after calling him I dont know how many times (his customer service is terrible) and he told me he had the phone which im guessing was lie number two  and it was ready to be shipped and if things where resolved with a whole other customer that had nothing to do with me and my mom that it would be here by today. Nothing showed lie number three then I finally managed to get a hold of him again he said it will be here tomorrow.

He asked me for my information i texted it to him he said he would text me back with information never did and so I texted him twice and he never got back to me. So he is holding the phone my mother paid for because of some petty drama that he told my mother this revolved around and by the way is now telling her this has nothing to  do with what in the beggining he said this revolved around. 

He has my phone that my mom has paid for just sitting in his office therefore he is stealing. DO NOT go with this company because the owner is nothing but a liar and a theif !!