Report: #187154

Complaint Review: WPI IFRIENDS VIP - Florida

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Ripoff Report is Xcentric Ventures

Submitted: Mon, April 17, 2006
Updated: Sat, May 06, 2006
Reported By: — costa mesa California

Author Confirmed

Why?

WPI IFRIENDS VIP ifriends.net Florida U.S.A.

Phone: 800-243-9726
Web:
Category: Adult Web Site

WPI IFRIENDS VIP ripoff Tampa Bay Florida

*Author of original report: Although I don't recall getting an e mail from iFriends, I did see on my credit card statement that the situation was rectified. wow this really works! Thanks to Rip-off Report; iFriends made things right

*UPDATE Employee: Reply from iFriends/Webpower Customer Service - 561-656-0500

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Was billed for $5.95. I did not authorize this charge. Looking at a previous bill I see a dollar was charged and then refunded. This company wants the consumers to feel somehow guilty. So they come up with their lame excuse of the consumer having received a service and the consumer is not owning up to it. Having anything that will connect Joe Consumer to this foul scam is denied by the consumer so "His Wife won't be Mad!" That doesn't affect me cause I'm an Old Lady.
This company needs to be Dealt with. Go Get Em!!!
Sincerely, LW

L
costa mesa, California
U.S.A.

This report was posted on Ripoff Report on 04/17/2006 07:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wpi-ifriends-vip/florida/wpi-ifriends-vip-ripoff-tampa-bay-florida-187154. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:

0Author

2Consumer

0Employee/Owner

#2 Author of original report

Although I don't recall getting an e mail from iFriends, I did see on my credit card statement that the situation was rectified. wow this really works! Thanks to Rip-off Report; iFriends made things right

AUTHOR: Laura - (U.S.A.)

SUBMITTED: Friday, May 05, 2006

POSTED: Friday, May 05, 2006

Although I don't recall getting an e mail from iFriends, I did see on my credit card statement that the situation was rectified. wow this really works! Thanks to Rip-off Report; iFriends made things right

They do want to fix their mistake thanks to ripoff report

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#1 UPDATE Employee

Reply from iFriends/Webpower Customer Service - 561-656-0500

AUTHOR: Steven - (U.S.A.)

SUBMITTED: Thursday, May 04, 2006

POSTED: Thursday, May 04, 2006

Our company has a spotless 10-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses". All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes.

Since becoming aware of the above RipOffReport complaint, we have been in contact with "LW" via email and the matter has been resolved to her satisfaction. Should there be any further questions or concerns, LW can contact our Customer Support Department 24/7 at 1-800-243-9726 (local callers can dial 1-561-656-0500).

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