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Ripoff Report | Wu-yisource.com Review - Ontario, California
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Report: #369149

Complaint Review: Wu-yisource.com - Ontario California

  • Submitted:
  • Updated:
  • Reported By: St. Louis Missouri
  • Author Confirmed What's this?
  • Why?
  • Wu-yisource.com 5300 Ontario Mills Parkway, Unit 400 Ontario, California U.S.A.

Wu-yisource.com do not touch this company--takes unauthorized deductions mulitple times Ontario California

*UPDATE Employee: Hello,

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This company has taken 3 deductions out of my checking account. I have mailed back the box of tea and they still have not refunded my money. I have had a live chat with a person named Raven ha ha. They refuse to do anything. I will end up paying 60.00 dollars for one box of tea. I have no control they take the deduction anyway. Linda in St. Louis

Linda
St. Louis, Missouri
U.S.A.

This report was posted on Ripoff Report on 09/02/2008 06:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yisourcecom/ontario-california-91764/wu-yisourcecom-do-not-touch-this-company-takes-unauthorized-deductions-mulitple-times-on-369149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Hello,

AUTHOR: emmaj1 - (United States of America)

POSTED: Saturday, November 21, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com

Your satisfaction is our number one concern,

Thanks,

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