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Report: #1210197

Complaint Review: YP Advertising - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Gale — Columbia South Carolina
  • Author Not Confirmed What's this?
  • Why?
  • YP Advertising Nationwide USA

YP Advertising Deceptive Advertising Nationwide

*UPDATE Employee: YP Response

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Like others already reported, we too were victimized by a deceptive sales rep.  We were a newly established business when a sales rep stopped by the office making a sales pitch that if we weren't satisfied after seeing our monthly internet report, all we needed to do was call and cancel - no annual contract required.  

Well, we did call after we saw no results after the first month.  We requested cancellation and thought that was the end of it; until we started receving calls three months later about overdue payments.  We have gone back and forth with this company for a year now - only to receive a call and a letter from a collection agency.  

It appears to be a pattern and obviously YP is condoning this action; otherwise, they would investigate and follow-up with their new clients to make sure they are happy and receiving the services they were promised.

My advice to anyone considering using this company is to run like the wind.

This report was posted on Ripoff Report on 02/19/2015 08:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/yp-advertising/nationwide/yp-advertising-deceptive-advertising-nationwide-1210197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

YP Response

AUTHOR: YP - ()

POSTED: Friday, February 20, 2015

So sorry to hear that you've had a negative experience with YP. We always strive to create the best possible experience for our customers. Would you mind sending us an email to ypexec@yp.com with your contact information so we can put you in touch with someone from our Customer Care team? Thank you so much!

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