Complaint Review: YP.com - Nationwide
- YP.com Nationwide USA
- Phone: 714.505.5010
- Web: yp.com
- Category: Advertising Agencies
YP.com YP the real yellow pages My agency agreement signed contract was not paid commission for the last 10 months Irvine Nationwide
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Signed an agency contract with YP.com. Started advertising my clients with YP. Had every client i signed up have services added and over billing issues for all of them. It was taking months of hour long phone calls and getting no where. When ther rep that signed me up for agency program left YP.com i stopped getting my commissions for around 10 months.
Instead of paying my agency YP started making up reasons and misleading billing while telling my clients to cancel with my agency and directly deal with YP. I spoke out about the way YP was not following our signed agreement and talking with my clients they had a lawyer come into the picture. He promised me staements that wee never provided even when our contract says I am to get them monthly. He was going to look into all the issues and agreement vilolations that had been done by YP but instead of paying commissions or honoring agreements he just stopped communicatiing with us. There is and ongoing company wide policy of string customers and agencys along for many months and even years with the hope of us just going away and not having to provide customer service that honors the contracts we all signed.
i am not going away. I fact i know there are 10,000 of thousands of businesses and agencies that YP has not fullfilled what their agreements state. I believe a class action law suit that includes everyone nation wide is needed to bring out the truth about the dishonest practices of YP.com. I can go on about their reps that add services or additional items to contracts and when the business calls in to have it icorrected it takes months and the reps who dishonestly billed businesses for services that were never agreed too just keep working and nothing ever happens to them. In fact it is a business practices that managers have the reps do so the numbers and commssions they all get paid keep showing up on their checks. How do I know this. My brother was the manager of Orange County YP.com books. He no longer working for them. He could not take it.
This report was posted on Ripoff Report on 07/14/2017 07:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ypcom/nationwide/ypcom-yp-the-real-yellow-pages-my-agency-agreement-signed-contract-was-not-paid-commissi-1385655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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