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Report: #1235829

Complaint Review: 8x8 - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Christine — Los Angele California USA
  • Author Not Confirmed What's this?
  • Why?
  • 8x8 Nationwide USA

8x8 Scammers. They raise prices out of no where and when you end up canceling they require a 30 days notice where they do not pro-rate which means you will pay for 2 months without using their service when you cancel. Better options out there! San Jose, California Nationwide

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In my contract, I had them include language stating that the contract is month-to-month and that I could cancel at any time without penalty.  After finding that the call quality was mediocre at best, I decided to stick with my landlines (we stuck with Grasshopper (might be called something else now--and I have no affiliation with Grasshopper whatsoever). When it came time to cancel, the person I spoke with told me I had to pay for all of the months left on my contract. I explained that, yes, per the contract, I can cancel at any time with 30 days notice.  He kept telling me I was wrong, notwithstanding what my contract said.  Anyhow, I spent WELL OVER AN HOUR ON the phone with him.  It was HORRIBLE.  And I still don't know if I am officially cancelled.

This report was posted on Ripoff Report on 06/15/2015 05:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/8x8/nationwide/8x8-scammers-they-raise-prices-out-of-no-where-and-when-you-end-up-canceling-they-requir-1235829. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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