Flatrate Moving Flatrate Moving If I could give this company a negative 5 ***** I would. DO NOT BOOK THIS COMPANY...... Los Angeles California

They were supposed to be done by 1PM and were not done until 3PM so I ended up missing a flight that night. I only received $100 for the movers being late and missing a $600 flight to LA.  That's way too tight a schedule for a NYC move - you should not have scheduled a move, and then a flight that night.  So yeah, claiming you lost out on a $600 flight is on you - not the mover.  Even if a mover tells you that you could have made the flight...making it out to JFK from the city at 2pm or 3pm (if they were actually on time) would have been hard for an evening flight.  Assuming all goes on time with a move is a bad assumption to make - be it in NYC, or anywhere.

You don't indicate when the move was, the origin or destination, the delivery window was, or the updated window.  You only provided the fact you were in NYC and had to go to LA; if those are the origin and destination points, then you should know from experience a move from NYC to LA does take time, and if the move happened in October, then many truckers who have working all summer with no break, begin taking vacations soon after the summer months are completed.  So I can see a mover having staffing issues with a move like yours in October.  I mean they should know where your stuff is, but I can see them having issues with the delivery window in October....  They'll probably pay you a delay claim once they do finally deliver....  A mover in this situation should absolutely be more upfront with you regarding delivery.

Best of luck to you...