Complaint Review: Flatrate Moving - Los Angeles California
Flatrate Moving Flatrate Moving If I could give this company a negative 5 ***** I would. DO NOT BOOK THIS COMPANY...... Los Angeles California
*Consumer Comment: You Have One Problem
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Movers arrived 2 hours late to pick up my stuff in NYC. They were supposed to be done by 1PM and were not done until 3PM so I ended up missing a flight that night. I only received $100 for the movers being late and missing a $600 flight to LA.
After multiple attempts to get an ETA on my stuff I finally was given a window that was way off from my original estimate. The sales team assured me the my stuff would arrive within the quoted window and not the different window that was provided after the fact.
The movers did not show up during the window that was confirmed with me 2 days ago. They missed both windows that I was given as a matter of fact. I have no idea where my stuff is and I can't get ahold of anyone at the company who can tell me where my stuff is and when the movers will arrive.
If there were negative stars I would give this company negative infinity. Do not use this company. Very unreliable and extremely poor communication. The worst moving experience I have ever had after many moves.
This report was posted on Ripoff Report on 10/09/2018 04:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/flatrate-moving/los-angeles-california-90660/flatrate-moving-flatrate-moving-if-i-could-give-this-company-a-negative-5-i-would-1464034. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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