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Report: #1519938

Complaint Review: Generac - Mount Dora Florida

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  • Reported By: Thomas — Mount Dora Florida United States
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  • Generac 30400 Carthusian Pl Mount Dora, Florida United States

Generac Expensive Mistake - Don't buy Generac without knowing the issues Mount Dora Florida

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Buyer Beware - Generac Generator and Propane Tank Installation - All-In-One Propane - Leesburg and Electrix electrical Installation. Disappointment does not begin to define my experience with Generac and Electrix! After waiting 13 months to have the propane tank and 22k generator installed and paying $15k, the system has not worked for the last three power outages.

Three repairs later and they tell me it "should" work during the next power outage. Well, today, I added the Generac app so I could monitor whether the system was working or not. They have the gall to charge $50 a year for the app to tell me whether their system is working or not!!!!!! This charge was not disclosed anywhere in discussions leading up to the purchase or installation!

Yesterday, I wrote about the new Carrier A/C system. Well, Carrier's app does everything that the Generac app does and does not charge extra. I have asked Generac to reconsider charging for this app self-monitoring. Will advise if they respond. At this time, I do not recommend any of the companies above. Carrier (Summa and Tonys) and Generac (All-In-One & Electrix) - Two very different experiences!

This report was posted on Ripoff Report on 07/21/2022 05:13 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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