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Report: #1460012

Complaint Review: GENERAC - Waukesha Wisconsin

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  • Reported By: Gail — Sagle ID United States
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  • GENERAC S45w29290 State Rd 59 Waukesha, Wisconsin United States

GENERAC Generac advertised a ten year warranty if you bought their product Waukesha Wisconsin

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I did buy a Generac generator, almost $5000.00 plus install was another $2k. I submitted their form and proof of purchase. They rejected me with an across the board rejection letter, they probably send to everyone.  Although I did prove I bought and paid for their system, they claimed I did not.  They obviously lost some or all of my submitted papers and then when I called customer service they said, "Do you have a tracking number, as if I had sent my papers FedEx or Priority Mail, but I did not think they were so dishonorable.  That was my fault. In the future when dealing with all Corporate entities, I will remember, how, dishonesty is the main policy, which I have been shown by dealing with those liars at GENERAC.  They do not honor their Warranty so get a better generator somewhere else.

This report was posted on Ripoff Report on 09/07/2018 03:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/generac/waukesha-wisconsin-53189/generac-generac-advertised-a-ten-year-warranty-if-you-bought-their-product-waukesha-wiscon-1460012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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