Complaint Review: Kay Jewelers - Wellington Florida
Kay Jewelers Luna sales agent Lied and Scammed me Wellington Florida
*General Comment: Another Zombie Customer....
I went to Kay Jewelers and was approaced by Luna one of the sales agents and told her I wasn't looking to purchase at that time. I wanted to get my ring cleaned that was purchased before. She then started showing my other options of bands to go with my ring. She stated this ring she showed my husband could be approved for credit and the payments would only be $60 per month.
She also stated the ring was a size 7 & 1/2 and she kept sliding the ring on my finger in which she had to force it. I kept telling her I would need it sized she said take it home and try it for a couple of days it will loosen up. As she was entering the information in the system she was asking what his income was he stated his income and advised her he was on social security she said its ok I will add extra income to your amount.
She sat there on her tablet entering through information and my husband asked dont I need to sign anything she said no I did everything for you. She never showed him the contract she signed everything for him. She sent us home with a ring that was a size to small and we get home to receive an email stating his $60 Monthly paymne is actually $255 and if the ring isnt paid in full in 90 days the price doubles the price. We were lied to and mislead.
This report was posted on Ripoff Report on 08/12/2019 06:21 PM and is a permanent record located here: https://www.ripoffreport.com/report/kay-jewelers/wellington-florida-luna-sales-1483388. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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