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Report: #1483388

Complaint Review: Kay Jewelers - Wellington Florida

  • Submitted:
  • Updated:
  • Reported By: Courtney Love — Wellington Florida United States
  • Kay Jewelers 10300 W Forest Hill Blvd Wellington , Florida United States

Kay Jewelers Luna sales agent Lied and Scammed me Wellington Florida

*General Comment: Another Zombie Customer....

Show customers why they should trust your business over your competitors...

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I went to Kay Jewelers and was approaced by Luna one of the sales agents and told her I wasn't looking to purchase at that time. I wanted to get my ring cleaned that was purchased before. She then started showing my other options of bands to go with my ring. She stated this ring she showed my husband could be approved for credit and the payments would only be $60 per month.

She also stated the ring was a size 7 & 1/2 and she kept sliding the ring on my finger in which she had to force it. I kept telling her I would need it sized she said take it home and try it for a couple of days it will loosen up. As she was entering the information in the system she was asking what his income was he stated his income and advised her he was on social security she said its ok I will add extra income to your amount.

She sat there on her tablet entering through information and my husband asked dont I need to sign anything she said no I did everything for you. She never showed him the contract she signed everything for him. She sent us home with a ring that was a size to small and we get home to receive an email stating his $60 Monthly paymne is actually $255 and if the ring isnt paid in full in 90 days the price doubles the price. We were lied to and mislead. 

This report was posted on Ripoff Report on 08/12/2019 06:21 PM and is a permanent record located here: https://www.ripoffreport.com/report/kay-jewelers/wellington-florida-luna-sales-1483388. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Another Zombie Customer....

AUTHOR: John - (United States)

POSTED: Tuesday, August 13, 2019

So you (or your husband, who shows up halfway through your report) just stood there while the saleslady typed things on a tablet you couldn't see, responding only when asked for things like Social Security numbers and income level and either bank account  or credit card number, even though you weren't interested in buying anything.  You just stood there and bleated all the information necessary to buy something you didn't want, because you were- drugged?  In a trance?  A sheep?

What prevented you from just walking away during all this?  Did you even get a copy of the sales receipt?  Doesn't sound like you even bothered with that.  Do you normally walk into stores with no intent to buy and just hand over financial information to sales clerks and walk out with merchandise you don't want?  Seriously, what is the matter with you?

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