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Report: #1493216

Complaint Review: NetSpend - Austin Texas

  • Submitted:
  • Updated:
  • Reported By: Joseph — Galesburg michigan United States
  • Author Confirmed What's this?
  • Why?
  • NetSpend P.O Box2136 Austin, Texas United States

NetSpend NETSPEND Meta Bank Mastercard Gave my information to an email address that was not mine or on my account .From november 2019 to february2020. The person with that email made purchases and withdrawals of over 15000. Austin Texas

*Author of original report: Netspend

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I only know about this email because when they denied me the return of my funds i requested a copy of the investigation. To my suprise the alert ,when money went to the account, netspend let this person know. They treated me very poorly. refused to listen even with proof.

Netspend gave my information of my bank account to an email that was not mine , they refuse to put my funds back on my account. I have proof they sent my alerts to this strange email and let this entity set up a web card ,alerted them when money went on the account.

I would not have known they were doing this if i would not have requested their so called investigation report. i wasnt able to see the email they were sending it to from my account. Help someone please

This report was posted on Ripoff Report on 03/23/2020 07:16 AM and is a permanent record located here: https://www.ripoffreport.com/report/netspend/austin-texas-meta-bank-gave-1493216. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Netspend

AUTHOR: Joseph - (United States)

POSTED: Sunday, November 22, 2020

 The same tactic was used on me and a year and they refuse to pay me. I requested a reason of why and Netspend said they sent alerts .when I finally received there paperwork it alerted an email that was not mine or on my account.15 to 20 thousand dollars so far they can steal and I've made a police report.No money refunded.It looks like if your big enough company your allowed to steal from disabled people. Well anyone really.

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