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Report: #1489218

Complaint Review: PayPal -

  • Submitted:
  • Updated:
  • Reported By: Fud — United States
  • Author Not Confirmed What's this?
  • Why?
  • PayPal United States

PayPal PayPal omits critical information related to their "PayPal Credit" processing.

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For years (according to an employee who took my complaint) PayPal has had a glitch in their system.  Specifically on multiple item orders, if one of the vendors will not accept PayPal Credit, the entire order defaults to the bank/credit card on file.

They do not warn the customers, and while my bank balance is sufficient to cover the bank charge, for many people who use PayPal Credit to stretch their funds, it could be disastrous. They make no attempt to inform the customer of this glitch, nor have they fixed the problem which could have been fixed with a few lines of code. Scam to keep sales high at the expense of their clients.

If they would simply warn people of the possibility or better yet, provide an option to either flag or cancel such vendors before the purchase, that would be acceptable, but they do not, even though they have known about the glitch for many years.

 

This report was posted on Ripoff Report on 12/17/2019 09:15 PM and is a permanent record located here: https://www.ripoffreport.com/report/paypal/omits-critical-information-1489218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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