Report: #1508838

Complaint Review: Total home protection - New Jersey

  • Submitted:
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  • Reported By: Jim — Kapolei United States
  • Author Confirmed What's this?
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  • Total home protection New Jersey United States

Total home protection Unbearable telephone wait times. Inaccurate assignment of technicians. Unacceptable monthly delays in reimbursement. New Jersey

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Telephone hold-times exceed 2 hrs. Assigned a technician that has not had a contract with them for over 12 months. rejected our claim as routine maintenance when it most certainly was not.

reimbursements for services paid by us took 3 1/2 months. It takes hours to contact company regarding a claim but you can gat immediate service from their sales office.

This report was posted on Ripoff Report on 06/09/2021 01:57 PM and is a permanent record located here: https://www.ripoffreport.com/report/total-home-protection/new-jersey-unbearable-wait-1508838. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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