Complaint Review: total home protection - philadelphia Pennsylvania
total home protection did not repair or replace jetted tub. philadelphia Pennsylvania
On September 11, 2018, I contacted Total Home Protection per my home warranty I purchased from them effective April 6, 2018, indicating that I could not turn tub on. On September 12, 2018, an e-mail was sent to me referring me to Amichi Plumbing.
I contacted Amichi, scheduled an appointment for September 18, at 1:00pm. The technician did not show up. I contacted Total Home with this information. They then referred me to J & H Appliance; they do not do that kind of work. Contacted Total Home with this info. I was referred to Golden Plumbing; they were no longer in business.
Again I contacted Total Home. After days of no help, I contacted Total Home; their solution that was offered to me was to cut me a check for $150 and I find my repair service . That's what I paid them for was to provide the repair service not for me to do it myself. Plus, since I am not a technician in this field, I couldn't know if $150 would cover fixing the issue.
This report was posted on Ripoff Report on 02/06/2019 02:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/total-home-protection/philadelphia-pennsylvania-19106/total-home-protection-did-not-repair-or-replace-jetted-tub-philadelphia-pennsylvania-1472984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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