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Report: #1453545

Complaint Review: Total Home Protection - Philadelphia Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: Michael — Phoenix AZ United States
  • Total Home Protection 325 Chestnut St Suite 800 Philadelphia, Pennsylvania United States

Total Home Protection no coverage Philadelphia Pennsylvania

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Months ago I had my hot water heater tank develop a leak. When I called to file a claim I was told the tank was not included in the coverage. I read the policy and sure enough it said tank was not covered- everything else pertaining to the hot water heater was covered except the 1 thing that goes bad- the tank !

I decided to call Total Home Protection to double check my air conditioner coverage. Sure enough- the rep says there is no coverage for anything mounted on the roof. I reread the policy with the rep- it was 10 lines pertaining to what is not covered as related to the air conditioner system. Nowhere does it state no coverage for roof mounted a/c systems. His answer was- that is our general policy about roof mounted systems. It does state  crane rental is not covered so I asked him why they state that crane rental is not covered. He said that he already told me there is no coverage for roof mounted air conditioner units.

Total scam.

This report was posted on Ripoff Report on 07/26/2018 12:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/total-home-protection/philadelphia-pennsylvania-19106/total-home-protection-no-coverage-philadelphia-pennsylvania-1453545. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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