Report: #1511495

Complaint Review: Travelocity -

  • Submitted:
  • Updated:
  • Reported By: Andy — United States
  • Author Confirmed What's this?
  • Why?
  • Travelocity United States

Travelocity Can't cancel or even contact them

*Consumer Comment: Andy....

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I book a package (hotel, flight and car rental) with cancelation protection in June, 2021. I try to contact them to cancel the package by virtual chat and calling them, not being able to reach them. They promised I'll be called back in 6 hours. I don't recieve any call by the time pormised and contacting my bank to reverse the transcation. They called back the next day and I missed their call, calling back and being ask to leaving the call back number as before.

Now the investigation of my bank is done. I have to response the $854.84 hotel reservation, and $237.80 for the flight. They claim can't find my liternacy and I'm not being able to get refund after the travel date.


This report was posted on Ripoff Report on 08/31/2021 11:16 AM and is a permanent record located here: https://www.ripoffreport.com/report/travelocity/cancel-even-contact-1511495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment


AUTHOR: Irv - (United States)

POSTED: Tuesday, August 31, 2021

 Andy, I see you managed to find this excellent website, you wrote a very good report as well. I would imagine at some point in your life you used a telephone. Since you know how to do those things, why on earth did you involve a third party to do it for you??? NONE of these reservation places are worth anything. Their goal is to use whatever technicality they can to keep your money and deny a refund. You can make your own reservations yourself WITHOUT their involvement!

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