Complaint Review: Travelocity -
Travelocity Can't cancel or even contact them
*Consumer Comment: Andy....
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I book a package (hotel, flight and car rental) with cancelation protection in June, 2021. I try to contact them to cancel the package by virtual chat and calling them, not being able to reach them. They promised I'll be called back in 6 hours. I don't recieve any call by the time pormised and contacting my bank to reverse the transcation. They called back the next day and I missed their call, calling back and being ask to leaving the call back number as before.
Now the investigation of my bank is done. I have to response the $854.84 hotel reservation, and $237.80 for the flight. They claim can't find my liternacy and I'm not being able to get refund after the travel date.
This report was posted on Ripoff Report on 08/31/2021 11:16 AM and is a permanent record located here: https://www.ripoffreport.com/report/travelocity/cancel-even-contact-1511495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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