Report: #557432

Complaint Review: 1&1 Internet Inc. - Chesterbrook Pennsylvania

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Submitted: Wed, January 20, 2010
Updated: Wed, January 20, 2010
Reported By: FWMMA — Brandon Florida United States of America

Author Not Confirmed

Why?

1&1 Internet Inc. 701 Lee Road, Suite 300 Chesterbrook, Pennsylvania United States of America

Phone: 610-560-1621
Web: www.1and1.com
Category:

1&1 Internet Inc. SCAMMERS - Billing me for cancelled sevices, didn't contact me, then straight to collections!! "So what" attituded from Customer Service! Chesterbrook, Pennsylvania

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1and1 continues to charge for services we've discontinued. Then they don't email us or call us, and they have multiple email addresses, and they send the payment to NCO collections agency. When I called 1and1, they refused to reverse any charges after admitting that they sent and email to an invalid email address. Obviously this is a pattern for them and a tactic to make money. When confronted their attitude is "so what". I'm tired of them charging whatever they want, not telling me, then sending it to collections... its ridiculous!

I have filed with the FCC and the FTC (Consumer Protection Agency) and you should too! These kind of business practices cannot be allowed to continue!

The link to FCC complaints is https://esupport.fcc.gov/sform2000/

The link to FTC complaints is https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en

This report was posted on Ripoff Report on 01/20/2010 02:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/11-internet-inc/chesterbrook-pennsylvania-19087/11-internet-inc-scammers-billing-me-for-cancelled-sevices-didnt-contact-me-then-st-557432. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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