21st Century Auto Group 21 Century Auto GroupCraig Van Baulen Sold me BMW with bad head gasket Springfield New Jersey

First of all, HOW DARE YOU include the home address and personal information of an employee.  For that reason alone you will receive NO further consideration of your situation from this dealership.  How would YOU feel if we put YOUR personal information out there for all to see.  Let's get one thing straight here.  You bought a USED luxury car.  They are in general very complicated, and very expensive to maintain and repair.  The poster has conveniently left digits off of his story, not truthfully stating how many miles he put on his vehicle before he started having problems with it.  His car WAS NOT covered under the 2 month 2K mile warranty at the time of his complaint.  We DO put every car we take in through a 169 point inspection the same as any other dealer.  Mechanical problems are not always evident at that point.  The dealer prep fee you mentioned is CLEARLY stated in every online posting we have on our website.  There was no deception here, but rather an unattentive/uninformed buyer.  We sell hundreds of cars here every month and generate hundreds of satisfied customers every month. If you can't afford to maintain a BMW, you should consider buying a Honda or a Toyota. In my experience, msot negative online reviews of used car dealers are nothing more than garden variety cases of buyer's remorse.  Again, if you can't afford to own one of these cars, DON'T BUY ONE.