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Report: #453199

Complaint Review: Acai Berry Breeze - Scottsdale Arizona

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  • Reported By: Clovis California
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  • Acai Berry Breeze 3370 N. Hayden Rd. 123-180 Scottsdale, Arizona U.S.A.

Acai Berry Breeze Misleading "Free Trial" offer and false "Money Back Guarantee" Scottsdale Arizona

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I had received all of those Acai berry emails (of "as seen on Oprah" fame) in my junk folder for some time and had ignored them. Then a person named "Sara Ann" sara11@m83b.com (feel free to harass her) posted a fake listing on craigslist which I fell for. She posted a listing supposedly giving away a half empty bottle of Acai Berry Breeze. She said she didn't need it anymore because she got it for free and had already lost the weight she wanted. She then told me how to get a bottle for free from the website for a small shipping charge and gave me the link.

I went to the website and it confirmed what she had said: A 14 day free trial offer that was guaranteed. So I ordered a bottle for free plus $4.95 SH, received the product, and started using it. I didn't lose weight or feel any difference maybe a slitely reduced appetite but not much. So I decided to cancel. When I contacted them to cancel I was hit by surprise when the operater told me I had to send the bottle back with pills in it at my expense! It turns out burried in the fine print in a seperate window for terms and conditions the free trial is not free at all. They interpret free trial to mean 28 of the 60 capsules in the bottle they send you are free (you are supposed to take two capsules a day hence the 14 day trial) and then you are expected to call before 14 days to cancel and then YOU have to pay SH to return a bottle with 32 pills in it in order not to incur additional charges!!! If you keep the bottle they charge you another $20 for keeping it. If you don't cancel after 14 days they charge you $68 which is supposed to be the normal monthly price for it.

Obviously this is a TOTAL SCAM. YOU LOSE EITHER WAY AND THERE IS NO WAY TO TRY IT FOR FREE. The advertising is very misleading. I told the customer service rep this and she said, "you're entitled to your own opinion" I think everyone in the world who didn't work for that company would share my opinion. I have never seen the cocept of a free trial twisted like that. I decided to keep the bottle and pay the $20 because I figured if I sent it back they would just say they never received it and charge me $68 anyway. I am going to try to get my money back based on their 100% satisfaction guarantee but I first wanted to warn the world. Thanks for Reading, Please tell others, and wish me luck.

HAVE A GREAT DAY!!

Justice for all
Clovis, California
U.S.A.

This report was posted on Ripoff Report on 05/19/2009 12:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/acai-berry-breeze/scottsdale-arizona-85251/acai-berry-breeze-misleading-free-trial-offer-and-false-money-back-guarantee-scottsdal-453199. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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