Report: #1148574

Complaint Review: ADT Security Services - Aurora Colorado

  • Submitted:
  • Updated:
  • Reported By: Carolyn — Guntersville Alabama
  • ADT Security Services 3190 S Vaughn Way Aurora, Colorado USA

ADT Security Services 3190 breech of contract, promised security that was not received, left doors unsecure, paid 18 months and called. They never resolved the problem. Was useless to have service at $60.00 per month. Finally, they sent a sign through mail after approx. 14 months. Decided to stop paying since I was not getting the service per contract. They filed with a credit agency. Aurora Colorado

*UPDATE Employee: ADT Corporate Customer Relations

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Did not receive services signed for.  House left unsecure...paid for 18 months, called several times, door(s) left unsecure and no sign in yard for over a year.  Would do nothing while paying them $60.00 per month for approx. 18 months.  Decided to stop paying.  They filed with a credit company.  My husband is a 100% disabled veteran and I am his care giver.  

This report was posted on Ripoff Report on 05/21/2014 11:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/adt-security-services/aurora-colorado-50014/adt-security-services-3190-breech-of-contract-promised-security-that-was-not-received-l-1148574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

ADT Corporate Customer Relations

AUTHOR: ADT Corporate Customer Relations - ()

POSTED: Friday, May 30, 2014

Hello. My name is Andrew and I work out of ADT's corporate office. We're terribly sorry for the inconvenience amount of frustration this concern has caused. We'd like to speak with you to assist further with your cocnerns. Please email us your contact information to AlwaysThere@adt.com and we'll follow up with you. Thank you. -Andrew 

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