Complaint Review: Alamo Car Rental - Internet Internet
- Alamo Car Rental Internet United States of America
- Phone: 8004455664
- Web: www.alamo.com
- Category: Auto Rentals
Alamo Car Rental Ticket Scam , Internet
*UPDATE Employee: We Are Listening
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I got a parking ticket in the city of Wilmington. I responded with a letter to the city attempting to protest and challenge the ticket. Over 4 months later they responded stating that my protest was dismissed. I then sent another letter the day I recieved that stating had they not taken 4.5 months to respond I could have fought the ticket in person in front of a judge. Unfortunately I was back home in Florida and couldnt fight the ticket. I heard nothing from the city of Wilmington for several more months. I tried again to write a letter and express the situation and stating I want a chance to fight the ticket and if I lose of course I will pay the $40. Two weeks later I got a letter from Alamo stating they are going to charge my credit card $110. I called them up and explained I was fighting the ticket. They said they will not charge my card and will give me time to finish the fight. If I lost I explained I would satisfy the $40 fine.
Sure enough next day they charged my credit card. City of Wilmington said 4 months is normal time for them to respond to a protest! WOW. Government at its best. Alamo supervisor Michael hung up on me when I explained the situation. When I called back they put me on hold for 2 hours and then hung up.
So angry and frustrated. NEED HELP. ALAMO was the cheapest but I learned a lesson. Also city of Wilmington is really quite slow and due process was not served. Both places suggested I hire an attorney. For $110 pay thousands to a laywer?
Gotta be something better then that.
HELP
This report was posted on Ripoff Report on 03/01/2011 02:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/alamo-car-rental/internet/alamo-car-rental-ticket-scam-internet-701348. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
We Are Listening
AUTHOR: Alamo Rent A Car - (USA)
SUBMITTED: Thursday, March 03, 2011
We are listening and would like to investigate the situation further. Please email care[at]alamo.com with your contact information, rental agreement number, the names of any employees you spoke with, and any further details of the incident. Please use "Incident 110303-001788" as the subject of the email.


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