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Report: #194971

Complaint Review: Alltell - Little Rock Arkansas

  • Submitted:
  • Updated:
  • Reported By: Peachtree City Georgia
  • Author Confirmed What's this?
  • Why?
  • Alltell One Allied Drive Little Rock, Arkansas U.S.A.

Alltell No customer service -- charged early deactivation fee for NO service Little Rock Arkansas

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This is just a shortened version of a 3 page report that I sent to the Better Business Bureau.

I received Alltel service in Michigan this year during January. I asked them specifically if I would get service in Peachtree City, Georgia because I knew that is where I would be moving in May. They told me I would get service! I moved and got absolutely NO service.

I called Alltel to complain about the service I was getting. There was zero customer service. I know customer service was a thing of the past, but Alltel definitely reassured me on that.

I wanted to cancel my service with no deactivation fee since I couldn't make/receive phone calls. It only seems fair, right? Wrong. They wouldn't have it and I was on the phone with them for over a week trying to resolve this only to get transfered to invalid numbers and having to call back multiple times. SO FRUSTRATING!!

I would like to recieve my $200 back for the service I was NOT getting.

Valerie
Peachtree City, Georgia
U.S.A.

This report was posted on Ripoff Report on 06/06/2006 05:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/alltell/little-rock-arkansas-72202-2099/alltell-no-customer-service-charged-early-deactivation-fee-for-no-service-little-rock-a-194971. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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