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Report: #866

Complaint Review: American Online - Jacksonville Florida

  • Submitted:
  • Updated:
  • Reported By: South Bend IN
  • Author Not Confirmed What's this?
  • Why?
  • American Online P.O. Box 28640 Jacksonville, Florida U.S.A.

AOL ripped me off

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AOL continued my account after I cancelled it. When I found out that they were still taking money out of my checking account, I reminded them the account was supposed to have been closed for months. They replaced 2 months of withdrawals in my checking account. I thought that was the end of it until a check mysteriously bounced in september '99 costing me $25.00 in N.S.F. charges. When I got my bank statement, I found that AOL had once again taken money from my checking account which is why the previously mentioned check bounced. I called them and told them they owed me the $26.95 they took and the $25.00 N.S.F. charge which resulted from their actions. They said they had already replaced two months of payments from previous errors and couldn't replace any more money no matter what. They stoled from me and I want my money back.

Update: AOL returned my money including the N.F.S. Charge. I had to be persistant.

This report was posted on Ripoff Report on 10/21/1999 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/american-online/jacksonville-florida-32226-8640/aol-ripped-me-off-866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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