Complaint Review: AOL - American Online - Dulles Virginia
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- AOL - American Online 22000 AOL Way Dulles, Virginia U.S.A.
- Phone:
- Web:
- Category: Sales People
AOL - American Online I paid for a free service for 3.5 years Dulles Virginia
*Consumer Comment: Sorry
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
3.5 years ago I purchased an email account from AOL. I cancelled it today because I could never use the service. It was just too slow.
When cancelling I learned that the email account was free. What?? I asked...If the email account was free, what did I pay 650.00 for?
Answer: Dial up services, spyware and tech support.
Well I have no phone or cable lines in my house. I use AOL exclusively here at the office where I have high speed internet, several firewalls and security software. I would have never knowingly purchased dialup, tech support or security.
I have paid $650.00 for a service that is available to the public for free. Iam sending legal notification of fraud with demand for payment. If anyone out there has had a similar experience please respond.
Joyce
Winter Park, Florida
U.S.A.
This report was posted on Ripoff Report on 07/24/2008 03:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aol-american-online/dulles-virginia-22016/aol-american-online-i-paid-for-a-free-service-for-35-years-dulles-virginia-355281. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Comment
Sorry
AUTHOR: Jpeterson - (U.S.A.)
SUBMITTED: Friday, July 25, 2008
I am sorry this happened to you but I don't think there is much you can do. I was also a customer of AOL but when they made the change there was numerous e-mails they sent out regarding that they were changing over to free service.
All you had to do was log into your account settings and change your account type to free. I did this as soon as I got the e-mail and was never again billed once they changed over to the free service. I can understand that you are upset but it is sort of your fault for not canceling the service because they notified all of their customers.
Related Reports
05:45 PM
04:28 PM
03:20 PM
09:01 PM
02:14 PM
10:13 AM
03:04 PM
01:27 AM
05:49 PM
07:35 AM
08:57 PM
07:44 PM
12:35 PM
12:00 AM
06:57 PM
09:28 PM
12:00 AM
New 
Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
