Assurant Solutions myphpinfo.com Inept, Scam Artists, Insurance Fraud is usually by Insurance Company Wayne Pennsylvania

This company has gotten so bad in the last few years.

In May my son dropped his phone and cracked the screen. I called Assurant to file a claim. I waited several days for them to send me the shipping label to send the phone to them.

In the meantime I went to the Apple store to see if it could be repaired faster and cheaper than Assurant. Unfortunately I somehow lost the phone somewhere between Apple and home. I called Assurant to advise them that the phone currently with a damage claim had been lost. We proceeded with a loss claim that apparently never went into their computer system. They maintain that the phone claim was for damage even though they have the form that I filled out stating the phone had been lost.

Now 4 months later I am being billed $450 for a lost phone that I did not ship to them. Even though they had a copy of the paperwork stating it had been lost literally in their hands. They read it back to me.  They then informed me that it is MY responsibility to file the claim correctly. I have no access to their computers so how would I know if it had been filed correctly? I did my part by calling them to initiate the claim. Calling back to advise them of the change in status, filling out their paperwork and paying the deductible.

I am thoroughly disgusted with this company and their sad excuse for employees.