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Report: #387626

Complaint Review: BB&T - Fayetteville North Carolina

  • Submitted:
  • Updated:
  • Reported By: Louisville Kentucky
  • Author Confirmed What's this?
  • Why?
  • BB&T Fayetteville, North Carolina U.S.A.

BBandT - BB&T unethical overdraft policy; posts debits before credits to manipulate overdrafts; Fayetteville North Carolina

*Consumer Comment: Wait a sec....

*Consumer Comment: Actually...

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BB&T preys on its customers. They purposely post debits before credits although they are aware that there are credits to be posted to create overdrafts.

My payroll check is deposited every other Thursday night, and the are aware of the amount before I am. It is nothing less than criminal to charge overdrafts just for the sake of fattening their pockets.

I orginally banked with Bank of Louisville before it was bought out by BB&T. I loved the customer-friendly service I received at Bank of Louisville. Since bought out by BB&T, I've had nothing but trouble.

I spoke with an officer the local BB&T after completing a survey and complaining about the unethical overdraft practices. She basically said to get over it because that was the policy.

I informed her that I would be closing my accounts with BB&T, and all she could do was warn me that all banks were implementing the same policy. That let me know that she knew that it was unethical, but because others were doing it, right or wrong, BB&T would follow suit.

Ggc
Louisville, Kentucky
U.S.A.

This report was posted on Ripoff Report on 11/03/2008 05:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bbt/fayetteville-north-carolina/bbandt-bbt-unethical-overdraft-policy-posts-debits-before-credits-to-manipulate-overdr-387626. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Wait a sec....

AUTHOR: J G Shrugged - (U.S.A.)

POSTED: Tuesday, November 04, 2008

Does your payroll check deposited on Friday or Thursday? ACH direct deposits usually hit at midnight, not the night before, so they would be available for use the day of, usually after 8 am or so...

So the bank may not have actually known what was coming through until midnight, it will depend on when the bank "picks" up the file from the clearinghouse.

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#1 Consumer Comment

Actually...

AUTHOR: Edgeman - (U.S.A.)

POSTED: Monday, November 03, 2008

Most major banks process debits before credits. They can't force you to overdraft your account. Were you writing checks or authorizing transactions without the funds in place to cover them?

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