Complaint Review: BBVA Compass Bank - Internet Internet
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- BBVA Compass Bank Internet United States of America
- Phone: 800-273-1057
- Web: http://www.bbvacompass.com/
- Category: Banks
BBVA Compass Bank Compass Bank Bank zeroed out accounts, then charged overddraft charges and fees. Internet
*General Comment: Questions for you.
Show customers why they should trust your business over your competitors...
On August 14, 2012 the bank zeroed out all available balances making it impossible to pay bills, use debit cards, or transfer money between accounts. Then the bank charged NSF fees because the balances were set to zero even though sufficient money was in the accounts! This bank FREQUENTLY changes contract terms and tries to sneak extra charges by which they will remove after lengthy on-hold and answering the same questions multiple times with customer service.
This report was posted on Ripoff Report on 08/15/2012 09:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bbva-compass-bank/internet/bbva-compass-bank-compass-bank-bank-zeroed-out-accounts-then-charged-overddraft-charges-a-927567. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 General Comment
Questions for you.
AUTHOR: Striderq - (U.S.A.)
SUBMITTED: Wednesday, August 15, 2012
What reason did they give you for zeroing out the available balances? It usually indicates either debit card purchase(s) or the possibility od a check you deposited being returned unpaid. And yes, unfortunately if the available balance isn't in the account to cover a transaction it will be returned causing the NSF fee to be charged.
As far as changing contract terms the bank can do it as often as they want as long as they inform account holders of the change before it happens.
Related Reports
07:47 PM
08:22 AM
12:27 PM
06:08 PM
09:17 PM
05:27 PM
07:09 AM
10:56 AM
11:36 PM
08:17 AM
01:48 PM
01:42 PM
12:01 PM
08:57 PM
07:29 PM
04:10 PM
12:03 PM
11:28 AM
09:49 AM
08:34 AM
09:52 AM
10:07 AM
10:06 AM
10:55 AM
New 
Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
